Privacy Policy

Privacy Policy

Effective Date: June 24, 2026
Last Updated: June 24, 2026

1. Our Commitment to Your Privacy

At Blissgenx, your trust matters to us. We are committed to handling your personal information with care, transparency, and respect.

This Privacy Policy explains what information we collect, how we use and protect it, when it may be shared, and the choices available to you when you visit our website, create an account, purchase a course, participate in our programs, or contact us.

2. About Blissgenx

This Privacy Policy applies to services operated by:

Business Name: Blissgenx
Website: https://blissgenx.co
Email: founder@blissgenx.co
Telephone: (619) 618-8388
Location: San Diego County, California 92019, United States

Blissgenx operates primarily as a virtual business. We do not currently maintain a public office for customer visits. Please contact us by email or telephone for privacy and customer-support matters.

3. Information We Collect

Depending on how you interact with Blissgenx, we may collect:

• Your name, email address, telephone number, and billing information.
• Account and login information.
• Courses purchased, accessed, or completed.
• Course progress, assessments, and certificate information.
• Messages, questions, reviews, testimonials, and support requests.
• Webinar, seminar, or event registration information.
• Information you voluntarily provide when using our services.

We may also automatically collect limited technical information, including:

• Your Internet Protocol address.
• Browser, device, and operating-system information.
• Pages visited and links selected.
• Login and course-viewing activity.
• Referring website.
• Cookie identifiers.
• Error, security, and diagnostic information.

Please do not submit medical records, therapy notes, prescription information, Social Security numbers, passwords, complete payment-card numbers, or other highly sensitive information through our website, courses, forms, chatbot, or email.

4. Wellness and Personal Reflections

Some Blissgenx courses may invite students to reflect on stress, emotions, family experiences, relationships, meditation, personal goals, or general wellness.

Any personal information you choose to provide should be limited to what is reasonably necessary for your participation or request.

Blissgenx is an educational and personal-development platform. We do not use your personal reflections to diagnose medical or mental-health conditions.

We do not knowingly sell private wellness reflections or private customer-support conversations to advertisers.

5. How We Use Your Information

We may use personal information to:

• Create and manage your account.
• Process purchases and provide access to courses.
• Record course progress and completion.
• Issue and verify certificates.
• Respond to questions and support requests.
• Resolve account or technical problems.
• Send purchase confirmations and important service notices.
• Send optional newsletters, course announcements, and special offers.
• Improve our courses, website, and customer experience.
• Protect accounts and prevent fraud, abuse, or unauthorized access.
• Maintain accounting, tax, and business records.
• Comply with applicable laws and lawful requests.
• Enforce our Terms and Conditions and other policies.

We will not knowingly use your personal information for a materially different purpose without providing appropriate notice or obtaining consent when legally required.

6. Payments

Payments may be processed by third-party payment providers, including Stripe, Apple, Google, banks, card networks, or other approved services.

Blissgenx does not normally receive or store your complete credit-card or debit-card number. We may receive limited transaction information, including your name, billing address, payment status, purchase amount, transaction number, and payment-method type.

Payment providers process information under their own privacy and security policies.

7. Cookies, Analytics, and Advertising

Blissgenx and its service providers may use cookies, pixels, and similar technologies to:

• Keep users signed in.
• Remember account preferences.
• Support checkout and course access.
• Protect website security.
• Measure website performance.
• Understand how visitors use our services.
• Measure advertising and promotional campaigns.

We may use services such as Google Analytics, Google Ads, Meta advertising tools, YouTube, Vimeo, or similar providers.

Where required by law, visitors will be given an opportunity to manage or reject non-essential cookies.

Some analytics or advertising activities may legally be considered the “sharing” of personal information even when information is not sold for money. Where applicable, you may contact us to request that we limit or stop eligible advertising-related sharing.

8. How Information May Be Shared

We may share limited personal information with trusted providers that help us operate Blissgenx, including:

• Website and cloud-hosting providers.
• Course and learning-management platforms.
• Video-hosting services.
• Payment processors.
• Email and customer-support services.
• Analytics and advertising providers.
• Cybersecurity providers.
• Application developers and technical contractors.
• Certificate, assessment, webinar, and event services.
• Lawyers, accountants, insurers, and other professional advisers.

These providers may process information only as reasonably necessary to provide their services to us.

We may also disclose information when legally required, when necessary to protect users or our services, when investigating fraud or security incidents, or as part of a merger, acquisition, financing, reorganization, or sale of the business.

Blissgenx does not sell personal information in exchange for direct monetary payment.

9. Marketing Communications

You may unsubscribe from promotional emails at any time by using the unsubscribe link included in the message or by contacting:

founder@blissgenx.co

Even after unsubscribing from promotional messages, you may continue receiving essential communications concerning:

• Purchases and receipts.
• Course access.
• Password resets.
• Account security.
• Certificates.
• Technical issues.
• Changes to our services or policies.

10. Children and Family Viewing

Blissgenx educational content may be suitable for family viewing. However, accounts and purchases should be created and managed by adults.

Children under 13 may not independently create an account or submit personal information to Blissgenx without appropriate authorization from a parent or legal guardian.

When a parent or guardian allows a child or family member to watch eligible content through the adult’s account:

• The registered purchaser remains responsible for the account.
• Login information should remain under the purchaser’s control.
• The child should not independently submit private personal information.
• Course progress is associated with the registered account.
• Certificates apply only to the registered student unless separate enrollment is completed.

Please contact us if you believe that a child has provided personal information without proper authorization. We will investigate and remove the information when legally required.

11. Information Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information.

These measures may include secure connections, password protections, restricted administrative access, software updates, secure backups, monitoring, and confidentiality requirements for authorized personnel.

No website, application, internet transmission, or electronic storage system can be guaranteed to be completely secure.

You are responsible for maintaining the confidentiality of your password and account credentials. Please contact us promptly if you suspect unauthorized access to your account.

12. How Long We Keep Information

We retain personal information only for as long as reasonably necessary to:

• Maintain active accounts.
• Provide purchased courses and services.
• Record course completion.
• Verify certificates.
• Respond to support matters.
• Prevent fraud and abuse.
• Maintain required accounting and tax records.
• Resolve disputes.
• Meet legal and security obligations.

When information is no longer reasonably needed, we may delete it, anonymize it, or securely restrict access to it.

Certain purchase, certificate, tax, fraud-prevention, and legal records may be retained after an account is closed when permitted or required by law.

13. Your Privacy Rights

Depending on where you live and which laws apply, you may have the right to:

• Ask what personal information we maintain about you.
• Request access to eligible information.
• Request correction of inaccurate information.
• Request deletion of eligible information.
• Request a portable copy of certain information.
• Withdraw consent where processing is based on consent.
• Unsubscribe from promotional communications.
• Opt out of certain sale, sharing, or targeted-advertising activities.
• Appeal the denial of certain privacy requests where applicable.
• Exercise your privacy rights without unlawful discrimination.

Some rights may be subject to legal exceptions. For example, we may need to retain purchase records for tax, accounting, fraud-prevention, certificate-verification, or legal purposes.

We may request reasonable information to verify your identity before completing a privacy request.

14. California Privacy Rights

California residents may have rights under applicable California privacy laws, including the right to request information about how eligible personal information is collected, used, disclosed, sold, or shared.

Eligible California residents may also have rights to request access, correction, or deletion and to opt out of certain sale or sharing activities.

To submit a California privacy request, contact us using the information below. Please include your name, account email address, the nature of your request, and enough information for us to identify the relevant account.

15. Third-Party Websites and Services

Our website may contain links to or embedded content from third parties, including:

• YouTube.
• Vimeo.
• Payment services.
• Social-media platforms.
• Webinar providers.
• External educational resources.
• Instructor or partner websites.

These third parties operate under their own terms and privacy policies. Blissgenx does not control and is not responsible for the privacy or security practices of independent third parties.

16. Artificial Intelligence and Chatbot Services

Blissgenx may use an automated chatbot or artificial-intelligence service to provide general information, website navigation, or customer support.

Messages submitted through these tools may be processed by a third-party technology provider and may be reviewed by authorized personnel for support, security, or quality purposes.

Please do not submit medical records, Social Security numbers, passwords, payment-card numbers, or other highly sensitive information through a chatbot.

An automated chatbot does not provide medical diagnosis, therapy, emergency support, or professional medical advice.

17. Educational and Wellness Notice

Blissgenx provides educational, meditation, and personal-development content.

Our courses, meditations, communications, and automated tools do not replace medical treatment, mental-health care, therapy, diagnosis, medication, emergency assistance, or advice from a qualified licensed professional.

Providing personal information to Blissgenx does not create a doctor-patient, therapist-client, or other licensed healthcare relationship.

18. International Users

Blissgenx is operated from California, United States.

When you use our services from another country, your information may be transferred to and processed in the United States or another country where our service providers operate.

Privacy laws in those countries may differ from those in your location. Where required, we will use appropriate safeguards for international transfers and honor applicable privacy rights.

19. Changes to This Privacy Policy

We may update this Privacy Policy when our services, providers, technology, or legal obligations change.

When changes are made, we will update the “Last Updated” date at the top of this page.

If a change materially affects how personal information is handled, we may provide additional notice through our website, email, account, or another appropriate method.

20. Contact Blissgenx

Questions, concerns, and privacy requests may be directed to:

Blissgenx
Virtual business operating from San Diego County, California 92019
United States

Email: founder@blissgenx.co
Telephone: (619) 618-8388
Website: https://blissgenx.co

When submitting a privacy request, please include:

• Your full name.
• The email address associated with your account.
• A clear description of your request.
• Your state or country of residence.

Please do not send passwords, full payment-card numbers, Social Security numbers, or medical records.